{"id":593,"date":"2014-11-22T23:39:19","date_gmt":"2014-11-22T23:39:19","guid":{"rendered":"http:\/\/whywedoit.net\/blog\/?p=593"},"modified":"2014-11-22T23:47:06","modified_gmt":"2014-11-22T23:47:06","slug":"details-details-details","status":"publish","type":"post","link":"https:\/\/whywedoit.net\/blog\/2014\/11\/22\/details-details-details\/","title":{"rendered":"Details, details, details"},"content":{"rendered":"<p>One of the things I believe Solution Tree Events does well is, well, everything. Seriously.\u00a0 We have all heard the phrase \u201cThe devil is in the details.\u201d So I will announce to you that our Events Team is \u201cDevil Slayers\u201d.\u00a0 This point was made clear to me at a resent three day event we held at the Marriott in Riyadh, Saudi Arabia in which we had no say in the details.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" alt=\"https:\/\/i1.wp.com\/lisbethcalandrino.com\/wp-content\/uploads\/2014\/03\/b-devil-is-in-the-details.jpg?resize=233%2C233\" src=\"https:\/\/i1.wp.com\/lisbethcalandrino.com\/wp-content\/uploads\/2014\/03\/b-devil-is-in-the-details.jpg?resize=233%2C233\" width=\"233\" height=\"233\" data-recalc-dims=\"1\" \/><\/p>\n<p>First a little background. In Saudi we have some inherent complications that we do not have in the State.<\/p>\n<ol>\n<li>Translation.\u00a0 All of the attendees, and the presenter, are wearing headphones to understand each other.\u00a0 The translator sits in a booth in the back of the room.<\/li>\n<li>Visuals:\u00a0 There needs to be two different screens, projector and two different computers so that you can display the presentation in Arabic and in English.\u00a0 The presenter needs to see the English.<\/li>\n<li>Staffing:\u00a0 We need someone to change slides on the Arabic computer to keep in sync with the presenter\u2019s slides.<\/li>\n<li>Gender:\u00a0 Women cannot be in the same room as men.\u00a0 They are in a room next door, so besides the two content screens (one in English for our female co-presenter) there is a third for the video link of the presenter.<\/li>\n<\/ol>\n<p>So now add in some site-specific complications.<\/p>\n<ol>\n<li>The facility we were in only provides the sound.<\/li>\n<li>A film company only does filming to project into the other room.<\/li>\n<li>Our host has a film crew recording for their purposes.<\/li>\n<li>Everyone feels as thought their role is most important<\/li>\n<li>There is no on-site project director from hotel or host.<\/li>\n<li>English is nobody&#8217;s primary language, besides the presenter&#8217;s.<\/li>\n<\/ol>\n<p>So to my point about Solution Tree Events being devil slayers.\u00a0 In 2014 we hosted 27 Summits\/Institutes giving us around 90 keynotes and somewhere around 550 breakout sessions.\u00a0 That is 640 different sessions that all need projection, sound for computers, materials distributed, projecting our presenter on one to three screens, and audio for every presenter in each of the 640 sessions.\u00a0 Then throw in the 25 workshops hosted around the country and we are talking details.<\/p>\n<p>I can say with the exception, each and every event session this past year came off without a hitch.\u00a0 Now our team may have been the proverbial l duck, smooth on the surface paddling like crazy below, but all inevitable problems were fixed before presentations began.\u00a0 Meaning all presenters and attendees had a technologically unencumbered event.\u00a0 Our staff, and the contractors in which we hire and oversee, are ROCK STARS when it comes to event execution.\u00a0 Unparalleled!<\/p>\n<p>In Saudi we had subcontractors changing from day to day, audio squawks and shutdowns, headset malfunction, cameras unplugged during presentation by camera men, video projection one day but not the next, then back the third, projection quality dramatically different from hour to hour, cameramen more interested in texting then tracking, etc.\u00a0 So imagine the frustration of the presenter and the attendees who were having a hard enough time with translations and brand new concepts.\u00a0 Then throw in <strong>my<\/strong> attitude and temperament\u2026my Christmas Card list did not expand.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-598\" alt=\"IMG_9188\" src=\"https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?resize=300%2C192\" width=\"300\" height=\"192\" srcset=\"https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?resize=300%2C192&amp;ssl=1 300w, https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?resize=1024%2C655&amp;ssl=1 1024w, https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?resize=468%2C300&amp;ssl=1 468w, https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?w=1168 1168w, https:\/\/i1.wp.com\/whywedoit.net\/blog\/wp-content\/uploads\/2014\/11\/IMG_9188.jpg?w=1752 1752w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" data-recalc-dims=\"1\" \/><\/a><\/p>\n<p>Saving grace was our lead presenter Dr. Tom Many who has the patience of a SAINT.\u00a0 He changed directions, adlibbed , and modified to engage attendees.\u00a0 All this without being able to add or change slides.\u00a0 Translations were already done.\u00a0 Also, the attendees were fantastic.\u00a0 They were very engaged in the content and Tom\u2019s delivery, and very gracious with not displaying their frustrations with the technology. \u00a0Specifically the women who had to endure more issues than the men\u2026but we all know they are basically more patient and tolerant than men.<\/p>\n<p>The devil is indeed in the details.\u00a0 If the experience is hampered by poor technology, the event suffers dramatically and the experience is not what it should or could be.\u00a0 If the technology is flawless, the attendees don\u2019t notice and they focus on the content. But we know, and more importantly the presenters know, when execution by the hosting organization sucks.\u00a0 If we can perform our jobs well, nobody should notice and all the presenter\u2019s hard work of preparation and planning culminates in a truly positive experience for everyone.\u00a0 And that is why we do what we do.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the things I believe Solution Tree Events does well is, well, everything. Seriously.\u00a0 We have all heard the phrase \u201cThe devil is in the details.\u201d So I will announce to you that our Events Team is \u201cDevil Slayers\u201d.\u00a0 &hellip; <a href=\"https:\/\/whywedoit.net\/blog\/2014\/11\/22\/details-details-details\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":""},"categories":[4],"tags":[],"class_list":["post-593","post","type-post","status-publish","format-standard","hentry","category-history"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/p3xSk4-9z","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/posts\/593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/comments?post=593"}],"version-history":[{"count":5,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/posts\/593\/revisions"}],"predecessor-version":[{"id":599,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/posts\/593\/revisions\/599"}],"wp:attachment":[{"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/media?parent=593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/categories?post=593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/whywedoit.net\/blog\/wp-json\/wp\/v2\/tags?post=593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}